The terms and conditions can be found on our dedicated pages for students and employers.

Here are some helpful guides to get started with Level UP for students and for employers.

Check your eligibility status on our landing pages for students and employers.

It's a requirement to ensure eligibility for payment as per our funding agreement. Learn more about it here.

Each team is limited to one student, though collaboration with other students matched to the same project is possible with employer approval.

Think of a cycle like a cohort, or group. Each cycle corresponds to our round of funding. Opportunities are limited, and the Level UP funding cycle will close once capacity is reached. More on this and other key Level UP terms in our help article.

Yes, Level UP is available in French, including communications, marketing materials, and support. Any project posted in French is available and Riipen offers French-speaking support through the avocado icon in the bottom corner of the platform.

Level UP projects offer flexibility for students needing extra time due to emergencies, cognitive needs or unforeseen life changes. Use clear communication to talk to the employer about your needs. Riipen encourages employers to provide the necessary support for student success.

To ensure fairness and equity, all students join Level UP by verifying their eligibility and joining the waitlist. If you have a specific student in mind, you can share a link to our eligibility form, securing them a spot on the list upon approval.

Yes, we check out this helpful resource for best practices & tips to succeed.

Projects span 60 hours, and students must fulfill the full 60 hours to be eligible for payment. Partial payments are not available.

For ongoing projects from the Level UP cycle of September 2023 to March 2024, participants must still complete 80 hours as per the previous cycle's rules and regulations.

Yes, any necessary training or mentorship required to complete the project is included in the 60-hour work requirement. This includes the 5-hours of mentorship that employers must provide.

Students can complete up to 5 projects per cycle. Each company can match up to 10 projects. Each project can involve a maximum of 5 students. There are no exceptions to these limits.

Students and employers can decide on the project start date together. However, it's important to note that opportunities are limited, and the Level UP funding cycle will close once capacity is reached.

Our guide to Creating a Successful Level UP Project shares what you need to include in your project to have it approved by the Level UP team faster.

Read our guide on making yourself stand out during the application process.

Read this helpful article on how students and employers can change the project start and end date.

Students apply directly to projects, and employers accept applications. Employers do not search for students to join the project. Read more here.

Continuous communication between students and employers throughout the project is essential for clarifying expectations, problem-solving, maintaining quality, fostering positive relationships, collaboration, and accountability. It's also a program requirement for payment eligibility.

Students - Make sure all your communications happen through Riipen in order to protect your payments.

​Employers - Make sure all your work product is submitted through Riipen in order to protect your assets.

Yes, employers are responsible for providing necessary software licenses or access to students for work-related tasks, such as those in manufacturing or engineering roles.

The first step is to always try to work through challenges together. Learn more in these helpful articles for students and employers(coming soon.

Yes, AI can be a useful tool, unless instructed otherwise by the employer. All projects must encompass 60 hours of work, and you must upload deliverables and working documents to demonstrate completion, even when AI is employed.

If a project reaches 60 hours, it is considered complete, and students are not required to exceed this limit. If you wish to continue working with the student, you can have them apply to another project to complete an additional 60 hours.

Please view our help article: Confirm and Complete your Level UP project to view our evaluation process.

After completing a project $1,400 will be deposited directly into your bank account. Read more about this here.

Typically up to 21 business days after project completion.

To receive payment within our standard billing cycle, please ensure that your project fulfills all of our payment requirements. We are unable to expedite payment for individuals to maintain fairness and equality in our practices.

No, the payment is only reserved for active projects meeting specific criteria. More information can be found in the Team States article.

You'll receive a T4A tax form and can request a verification letter if needed. Read more here.

Riipen prohibits any work from being conducted off the platform until a student is matched to a project and initiates it officially by clicking the "start project" button.

While employer feedback is crucial for payment, it is not mandatory. If the employer hasn't given feedback, the Level UP team will review your submission five weeks after receiving it. During this period, we'll send reminders to your employer to complete feedback and help expedite the payment process.