Once a student (or team) has applied to and been chosen to work on a Level UP project, the employer will need to accept their application through Riipen, which can be done from the requests tab.

This will automatically create a team page for the student(s) on Riipen. They will be able to access this from their dashboard. A student (or team leader if this is for a team) will need to click on the “Start Project” button when the project is ready to start.

Employers and students are welcome to use the messaging function on Riipen to communicate throughout the project. If you would like to use any other communication tools, those should be shared in the conversation as soon as possible.

Once the 80-hour project has been completed, students will need to submit the final project through Riipen. The exit survey will automatically be sent to the student and the student will be asked to complete the questions.. Once you receive the e-transfer, you will be prompted to choose your bank institution and sign in, which means that it does not matter which email you provide in the exit survey. From here, you can choose which account you would like to deposit the payment in. The code for the email money transfer will be in the email inviting you to complete the exit survey with the subject “Riipen Project Complete.”

Employers are given four business days to confirm or dispute that the project has been successfully completed, and the student will be paid on the fifth business day (if not sooner). Please note that the 5 business days do not include weekends or holidays, and that we start counting business days the day after your exit survey is submitted.

If an employer would like to expedite the payment process for the student, leaving feedback on Riipen is a great way to indicate to the Level UP team that the project has been successfully completed!

If you have any questions along the way, please email the team at levelup@riipen.com.

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