Once a student (or team) has applied to and been chosen to work on a Level UP project, the employer will need to accept their application through Riipen, which can be done from the requests tab.

This will automatically create a team page for the student(s) on Riipen. They will be able to access this from their dashboard. A student (or team leader if this is for a team) will need to click on the “Start Project” button when the project is ready to start.

Employers and students are welcome to use the messaging function on Riipen to communicate throughout the project. If you would like to use any other communication tools, those should be shared in the conversation as soon as possible.

Once the 80-hour project has been completed, students will need to submit the final project through Riipen. The exit survey will automatically be sent to the student and the student will be asked to complete the questions. Once you receive the e-transfer, you will be prompted to choose your bank institution and sign in, which means that it does not matter which email you provide in the exit survey. From here, you can choose which account you would like to deposit the payment in. The code for the email money transfer will be in the email inviting you to complete the exit survey with the subject “Riipen Project Complete.”

As of November 1, 2021, Level UP operates on a 14 day (maximum) payout period for students completing Level UP projects. Your stipend will begin to be processed when the Level UP employer you worked with completes their employer exit survey or 14 calendar days after you submit your final deliverable and student exit survey, whichever comes first. If 14 days have elapsed and the Level UP employer has not completed their employer exit survey, the Riipen Level UP team will review your final deliverable on behalf of the employer using our quality checklist and process your stipend on the next business day.

The payment processing time can be as short as 1 business day if the employer you worked with completes their Employer Exit Survey and has no concerns with your final deliverable.

Still have questions? Reach out to us via live-chat in the speech bubble found in the bottom right-hand corner of your screen or via email (levelup@riipen.com)

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