Passwords
Passwords on Riipen and how to reset them
Emily Masching avatar
Written by Emily Masching
Updated over a week ago

Password requirements

Passwords on Riipen must meet the following criteria:

  • Minimum of eight characters

  • Contain at least one letter

  • Contain at least one number

Security

Your password is never accessible to anyone else, including Riipen staff. Don't share your password with anyone else. Riipen support staff will never ask you for your password.

Forgot password

If you've forgotten your password, you can enter the email address associated with your account on the Reset your password screen. You'll receive an email with a link to a reset your password. If you don't receive this email in your inbox or spam folder, it's likely that your account is linked to a different email address. Contact support@riipen.com if you need further assistance.

Password-less single sign on

If you created an account through a Single Sign On partner such as Google, LinkedIn or a Learning Management System, you won't have a direct password for Riipen. You may need one in order to perform secure actions, such as deleting or merging an account. To create a password for your account when you don't know the current one, you will also use the Reset your password page to have a secure link sent to you.

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