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Invoices & payments

All payments associated with your user account

Updated over 2 weeks ago

Any invoice your have been apart of or payment you received or have attempted to receive, is available to your in your payments dashboard.

General

Invoice vs payment vs payout

Any time you complete work that satisfies the requirements of its experience, an invoice will be generated for you. This invoice represents the work that was completed either through work product submitted or work log entries, and the payment(s) that are now due to you.

A payment is the actual processing of the invoice and represents a transfer of money from a payer, such as a company or your own portal, to your payment account which acts as a virtual holding account. These payments make up the total amount that was due on their associated invoice.

A payout represents a transfer of money from your payment account to your personal bank account.

How to

View all invoices

To view all invoices:

  1. Click on your user avatar in the top navigation bar and select "Payments"

  2. Click the "Invoices" tab in the "General" group

Every invoice associated with your account will be listed here, including amounts and statuses of the invoice.

View an invoice

To view a specific invoice:

  1. Click on your user avatar in the top navigation bar and select "Payments"

  2. Click the "Invoices" tab in the "General" group

  3. Find and click the invoice you wish to view

View all payments

To view all payments:

  1. Click on your user avatar in the top navigation bar and select "Payments"

  2. Click the "Payments" tab in the "General" group

Every payment associated with your account will be listed here, including amounts and statuses of the payments.

View a payment

To view a specific payment:

  1. Click on your user avatar in the top navigation bar and select "Payments"

  2. Click the "Payments" tab in the "General" group

  3. Find and click the payment you wish to view

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