Communicating with learners
In most cases only one or two learners will take the lead in communication - this does not mean the other learners are not engaged. It is simply to streamline communication and create a primary contact for you.
When communicating with learners, remember they may be unfamiliar with your specific industry or your business. Give them context for your requests and any problems you ask them to solve, and it will improve their understanding.
If you are working with multiple teams, you can message all teams simultaneously to reduce your time commitment. You can add a FAQ or resources to your project page to automatically alert participating teams of new information.
Managing teams on the platform.
View learner teams that have started your project in the "Teams" tab of the match page. To view further information about the team's progress or to launch a chat with them, click on their team name.
You will be notified via email and notification when learners make submissions. Review submissions and provide ongoing feedback when possible.
How to wrap up a project with learners
At the end of a project, employers will receive a final project deliverable from the learner team. If it is not received by the due date, contact the team through the message center or inform the educator.
Every employer is asked to provide learner teams with feedback for the work they completed. This includes private team ratings, public team ratings, feedback, and recommendations. You can also provide feedback to individual learners. Public ratings and recommendations show up on a user's public Riipen profile. While you aren't able to hide it, you do have the option of making your profile private.
In your written feedback, make sure to highlight both the positive and the negative (if any) experiences you had when working with the learners. Were they quick to respond and professional in their communication? Were they quick learners who took initiative? Remember, any feedback you give will be publicly available on Riipen with your name attached as the author. With that in mind, remember to be courteous even if you need to provide negative feedback. For many learners, this is one of their earliest work experiences and they are learning as they go.