Feedback

Receiving and providing feedback to learners after project completion.

Updated this week

After a project is complete, employers provide feedback to and receive feedback from the teams they worked with.

The feedback you provide will appear on the learner's profiles and is often used as part of their online portfolio, resumes, and more. The feedback you receive will appear on your profile ad can be seen by other users to demonstrate that you have experience working with learners, and can effectively run a project which will help users build trust with you quickly for future projects.

General

Criteria

At the end of a project, the project administrators and the team are asked to assess their experience working together by providing feedback.

This feedback criteria when providing feedback to the team is:

  • An overall rating out of 5 stars

  • A public feedback comment

  • A private feedback comment (optional)

  • A rating out of 5 stars for the specific skills of (optional):

    • Communication

    • Creativity

    • Professionalism

    • Critical thinking

    • Employability

This feedback criteria receiving feedback from the team is:

  • An overall rating out of 5 stars

  • A public feedback comment

  • A private feedback comment (optional)

  • A rating out of 5 stars for the specific skills of (optional):

    • Communication

    • Preparedness

    • Professionalism

    • Responsiveness

You will not be able to view the feedback you received until you provide feedback. You can edit the feedback you have given within 10 days if the other party has not provided feedback to you yet.

Endorsements

When providing feedback to the team, you can optionally choose to provide endorsements to any specific members of the team. These endorsements include:

  • A public comment

  • Any skills the learner demonstrated

These endorsements will show up on a learner's individual profile alongside their team feedback for the project and any skills tagged in the endorsement will be counted towards their verified skills list on their profiles.

Learners often use these endorsements as part of their online portfolios, resumes, and more, so make sure to give endorsements where they are warranted!

How to

Provide feedback

To provide feedback to a team at the end of a project, follow these steps:

  1. Navigate to your team for the project you want to provide feedback.

  2. Click the “Give feedback” button.

Report feedback

If you’ve received feedback that you think is inappropriate, inaccurate, or just have a general objection to, you can report the feedback for Riipen to review and assess with these steps:

  1. Navigate to your profile and click on the “Feedback” tab.

  2. Click on the feedback you wish to report.

  3. Click on the "Report this content" link

  4. Fill in the subsequent form and click "Submit"

Riipen will receive the feedback and assess possible next steps including editing or removing of the feedback.

Share feedback to LinkedIn

To share the feedback you received to LinkedIn, follow these steps:

  1. Navigate to your profile and click on the “Feedback” tab.

  2. Click on the feedback you wish to share.

  3. Click on the ‘Share’ button in the top right corner.

  4. Select "Share on LinkedIn".

  5. Details about your feedback will then pre-fill on a LinkedIn post, where you can choose to edit or add to it before sharing.

Best practices

  • When providing feedback to teams:

    • Offer specific examples or instances to support your feedback. Vague comments may not be as useful for the learner..

    • Respect confidentiality and refrain from sharing sensitive information about the learners.

    • Offer constructive suggestions for improvement alongside your feedback (you may choose to include this in the optional private feedback section).

    • Provide feedback promptly after project completion.

    • Refer to Riipen’s feedback policy for more information on what feedback should and should not include.

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