Payments

Getting paid for completing a project.

Updated over a week ago

As a member of a team that is completing a project, you may be eligible to receive payments for your work. Aside from feedback, getting your skills verified, and having additional work based experiences to put on your resume / CV, payments are obviously the best way to be rewarded for your efforts.

General

Eligibility

If the experience your project is in has payments enabled you will see this indicated on the experience page itself in the general information about the experience, and you will also see a "Payments" tab appear on your team page.

Depending on how your experience administrator has configured payments, you may receive payment through Riipen itself, or through some external payment provider. Consult with your experience administrators for details.

Taxation

Taxation and reporting is entirely dependent on the experiences you are participating in, their configuration, your work eligibility, and more. Some experiences on Riipen will be configured in such a way that you will receive payments and subsequent tax forms / slips to help you report these payments to your various government bodies.

Depending on how your experience administrator has configured payments, you may receive tax papers or forms through Riipen itself or through some external payment provider. If you are receiving them through Riipen, you will have any files uploaded to your Riipen account at the appropriate time (usually end or start of the calendar year depending on your government's regulations). You will then be alerted that these documents are available for your download.

How to

Create a payment account

Your experience may require you to configure a payment account in order to actually receive payments for your work completed. This process may require you to have the following information at hand:

  • Bank account information

  • Your bank's branch address

  • Personal identity information

  • Your tax number information

To create a needed payment account:

  1. Navigate to the team.

  2. Click on the "Create payment account" link in the notice displayed on the page.

  3. Follow the prompts on the screen

Once you have completed these steps you should navigate back to the team and should no longer see the notice to create a payment account.

Edit a payment account

If you ever need to change information associated with a payment account such as banking information, you can:

  1. Click on your user avatar in the top navigation bar and select "Settings"

  2. Click the "Payment Accounts" tab in the "Advanced" group

  3. Click on the payment account you wish to update

  4. Click on the "Edit" button

  5. Follow the prompts on screen

Always ensure your payment account information is up to date as you will be unable to receive payments otherwise.

View payments for a team

To view all payments made to you for work completed as part of a particular team:

  1. Navigate to the team.

  2. Click on the "Payments" tab

You will now see all your payments for work completed within the team. To see details about any particular payment, click the "Actions" button and click "View".

When viewing a payment, it will have a state associated with it:

Status

Meaning

Pending

The payment has been created, but it is pending completion of the work to be done or pending verification of that work from the experience administrators.

Ready

The payment is ready to be processed and will be submitted for actual processing soon.

Processing

The payment is currently being processed and is being prepared for submission to the payment provider.

Submitted

The payment has been submitted to a payment provider and either requires further action by payment administrators or is being processed by the payment provider.

Released

The payment has been released by the payment provider and is in transit to the payee's payment account.

Accepted

The payment has been deposited into the payee's payment account.

Declined

The payment was declined by the payee's payment account.

Cancelled

The payment has been cancelled by the experience or payment administrators.

Errored

The payment encountered an error. Talk to your experience administrators for further details.

View all payments

To view all payments for yourself:

  1. Click on your user avatar in the top navigation bar and select "Settings"

  2. Click the "Payment Accounts" tab in the "Advanced" group

  3. Click on the payment account you wish to view payments for

  4. Click the "Payments" tab

View a payment

To view details for a specific payment:

  1. Click on your user avatar in the top navigation bar and select "Settings"

  2. Click the "Payment Accounts" tab in the "Advanced" group

  3. Click on the payment account you wish to view payments for

  4. Click the "Payments" tab

  5. Click the "Actions" button on the payment you wish to view and then click "View"

View a tax document

To view any tax or payments related document uploaded by Riipen to your account:

  1. Click on your user avatar in the top navigation bar and select "Settings"

  2. Click the "Issued Files" tab in the "Advanced" group

  3. Click on the document you wish to view

Best practices

  • Always ensure your payment details are up to date. Most payment you receive will be automated and will be sent to whatever account information Riipen has on file.

  • Always ensure you understand any possible tax implications that are applicable to you when you are receiving payments for work completed through Riipen. Consult with your experience administrators for details.

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