Payment methods are used to issue payments from your portal to learners for completing projects.
General
Role
Only educators with a role that contains the "Payments" permission will be able to manage payment methods.
Types
The current types of payment methods, and their applicable countries, accepted are:
Credit card - Global
Card type | Applicable countries |
Visa | Global |
Mastercard | Global |
American Express | Global, except India |
Discover | Global |
Pre-authorized debit - Canada
US bank account - United States
How To
Add a payment method
To add a payment method to your portal, follow these steps:
Click "Billing" below the "Portal" group in the main navigation
Click the "Payment methods" tab
Click "Add payment method"
Follow the prompts and complete the form details
Depending on the presentment currency (the currency you are issuing payments from) you select, you may be provided with limited payment method types as some currencies are not available to certain payment methods. For example, if you pick CAD, you cannot use a US bank account as a payment method.
After you have submitted the final step of the process to create a payment method, you will either see the payment method available to you in your payment methods list, or you will receive a follow up email to the email address you provided during the creation process with additional steps you must take. These additional steps are necessary for certain types of payment methods to verify information and prevent fraud. These steps are handled outside of Riipen by Stripe.
View payment methods
To view payment methods for your portal, follow these steps:
Click "Billing" below the "Portal" group in the main navigation
Click the "Payment methods" tab
Edit a payment method
Once added, payment methods cannot be edited. If you need to update a payment method, add a new payment method and delete the existing one.
Delete a payment method
To delete a payment method to your portal, follow these steps:
Click "Billing" below the "Portal" group in the main navigation
Click the "Payment methods" tab
Click the trash icon next to the payment method you want to delete
Deleting a payment method will cancel any current pending or ready payments associated with it. It will not affect any previously processed payments.