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Cancelling teams

Cancelling or ending teams early as an educator

Updated this week

While learners are completing projects in your experience, you may decide to end the project before work is fully completed for any reason. You are provided with several options for doing this, all with different impacts to your learners and employers of the projects.

General

States

Teams completing projects will always have a state assigned to them which displays its progress for the project. When you cancel or otherwise end a team, the team can end up in one of the following states.

  • Inactive - The team has not made progress on the project with respect to the timeline but wishes to keep the the project alive until a better time where the work can be resumed against the set timeline.

  • Incomplete - The team can no longer make any progress on the project and has not completed a final submission. If the experience is configured with any sort of team, or project limitations, teams in an incomplete state will count against these limits.

  • Cancelled - The team can no longer make any progress on the project because the team, employers, or experience administrators have decided to cancel the team. Teams in this state will not count towards any experience team or project limitations.

How to

Deactivate a team

If you want to deactivate a team:

  1. Navigate to the team

  2. Click the "Settings" tab

  3. In the "Team" tab under the "General" settings click "Deactivate"

Activate a team

If you want to activate a inactive team:

  1. Navigate to the team

  2. Click the "Settings" tab

  3. In the "Team" tab under the "General" settings click "Activate"

Incomplete a team

If you want to incomplete a team:

  1. Navigate to the team

  2. Click the "Settings" tab

  3. In the "Team" tab under the "General" settings click "Incomplete"

If the project is paid with hourly payments, a final invoice will be generated when the team is incompleted given that the minimum threshold for work log entry hours is met.

Cancel a team

If you want to cancel a team:

  1. Navigate to the team

  2. Click the "Settings" tab

  3. In the "Team" tab under the "General" settings click "Cancel"

A team can only be cancelled if it is currently active or inactive and, in the case of a paid project, has not met the minimum threshold for work log entry hours when invoices are hourly.

If the project is paid, no invoice will be generated for a cancelled team.

Delete a team

If you want to delete:

  1. Navigate to your experience and click the "Learners" tab

  2. Click the "Teams" tab.

  3. Find and click the team

  4. Click the "Settings" tab

  5. In the "Team" tab under the "General" click the "Delete team" button

A team cannot be deleted if it has any of the following: invoices or payments, a final submission, feedback.

Best practices

When to end a project early

Whether your experience is part of a course learners are taking, or they are working on paid projects in their spare time, you may need to cancel or otherwise end a team's project before it reaches its full scope of work.

Before ending the project, always make sure you are in communication with both the learners and project administrators to talk through why it is needed, and what the appropriate best next steps are for it.

You may be able to come to a resolution where cancelling or ending the project is not needed.

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