All headers must be present and unchanged from the provided template file.
Unless otherwise stated, all fields are case sensitive
File must be exported in a true .CSV format
File may not be another file type with a .CSV extension added to it
File must be exported in Unicode (UTF-8)
If you don't use UTF-8 format in your import files, it can cause poorly translated import records or even complete import failures.
To ensure you are using UTF-8 you can follow one of these steps below:
Select "File->Save as" from the menu.
In the "Save as type" dropdown, select "CSV UTF-8 (Comma delimited) (.csv)"
Select "Web Options" in the "Tools..." dropdown at the bottom of the dialog box.
Select the "Encoding" tab.
In the "Save this document as:" dropdown, select "US-ASCII"