Once you have an accepted match request between your experience and a project, a match is formed. It represents that you and the project administrators have agreed to work together, and that the project will be completed by learners in your experience.
General
Teams
Depending on your experience's settings, you will be able to manage teams assigned to any matched project, whether you are assigning the teams yourself, learners are self-assigning, or learners are applying to projects and having the project administrators choose who they work with.
Learners will be able to see all matched projects directly from your experience page to allow them to browse projects and see what is available to them.
Match management
After a match has been formed, you may wish to adjust information about it to better suit your needs where applicable including adjusting start and end dates, milestones, or when learners can apply to the project setting whether or not application are open or closed.
Feedback
If your experience is configured to have the same start and end dates for all of its matched projects or unique dates per matched project, you will be prompted to provide feedback to the project administrators at the end of any matched project. After the end date, you will have 10 days to issue feedback to the project administrators, and they will do the same, providing feedback to you. This is your chance to tell them how they did interacting with you and your learners during the course of the project. You'll be able to rate them on their communication, professionalism, and more. The project administrators will not be able to view the feedback you provide until they have also provided you with their own feedback or until the 10 days have passed.
The learners who complete the project will also be given the same opportunity to submit feedback to the project administrators once the project ends.
These pieces of feedback are displayed publicly on the project administrators profile pages so that they can build trust and demonstrate that they are good participants when it comes to running projects with learners.
How to
View a matched project
To view any matched project for your experience:
Navigate to your experience
Click the "Matches" tab
Click on the matched project you want to view
Create a team
If your experience team creation setting is set to "Educator assign" then you can create a team directly on a matched project by following these steps:
Navigate to the matched project
Click on the "Teams" tab
Click the "+ Team" button
Fill in the form selecting learners in your experience or inviting them by email
Click "Submit"
The team will now be formed and can start the project.
View all teams
To view all teams on a particular matched project:
Navigate to the matched project
Click on the "Teams" tab
From here you can click in to any team to see their full progress and any deliverables they have submitted.
View all applications
If your experience team creation setting is set to "Learner application", then to view all applications submitted to a particular matched project:
Navigate to the matched project
Click on the "Teams" tab
Click on the "Applications" tab
From here you can click in to any application to see it details including the learners on the application and any questions they answered during the application process.
Request a date change
If your experience is set to have timelines set by each individual matched project, you will be able to request a date change to the timeline on a project by following these steps:
Navigate to the match for which you want to request a date change.
Click on the “Settings” tab, then select the “Timeline” tab.
Click the “Request date change” button and enter the new dates.
Click “Submit”.
Your request will now be reviewed by the project administrators, who may choose to accept or decline these date changes.
Date change requests can also be submitted by the project administrators to you, in which case you will receive a notification and be able to respond to it by accepting or declining.
Accept or decline a date change request
If your experience is set to have timelines set by each individual matched project, project administrators will be able to request a date change to the timeline on a project. Once submitted you will be able to review these requests and either accept or decline the change by following these steps:
Click on “Respond” the email or the platform notification you receive
Review the request, ensuring that the proposed dates work for your learners.
Click "Accept" or "Decline"
Best Practices
Always ensure dates on matched projects are accurate as teams of learners will receive automated messaging and prompts to complete specific activities based on them.
Check out our feedback policy for more information on what feedback should and should not include.
FAQs
Can I submit date change requests if dates are set by individual teams?
If dates are set by the individual teams on project, only learners on those teams or the employers for the project will be able to request date changes for those teams.
Why isn't my feedback showing up on the employer's profile?
All feedback provided is meant to be blind feedback until all parties have had a chance to provide it. Once a project ends, you have 10 days to provide your feedback to the project administrators, and just the same, they have 10 days to provide you with feedback as well. Only after both parties have submitted feedback, or the 10 days has expired will feedback actually be shared with the receiving party and displayed publicly on profiles.