What will happen if someone breaches the ICT Ignite Code of Conduct?
Each breach of the code of conduct as listed below is considered a strike. We believe in second chances. However, any individual who receives three “strikes” throughout their time will be removed from the program, and will not be able to participate in any future ICT Ignite project.
A breach of the terms and conditions may result in immediate removal from the ICT Ignite program.
Terms and Conditions
Learners
Criteria for getting a strike | How to avoid getting a strike |
Ghosting/unresponsiveness
| Regularly communicate!
Be sure to stay in touch throughout the project to fully understand the project scope and ensure the work is on track. (Recommendation: respond to all communication within 72 hours.) |
Lack of commitment/incomplete work
| Once a learner has been accepted to a project, it is the responsibility of both the learner and the employer to stay in frequent contact. Any changes or delays in the project should be clearly communicated in advance. |
Late submissions
| ICT Ignite projects should be completed within the timelines set by the specific program. Projects should be submitted on time, or the learner and employer should reach out to the ICT Ignite team before the deadline in advance to request an extension. |
Lying or falsely reporting work complete
| Keep track of your working hours and the list of deliverables which has been agreed by the learner and the employer. You should use the work log on the Riipen platform. |
Reference Riipen as an employer on your CV or LinkedIn profile. .
| See this guide of how to reference your project on your CV and LinkedIn profile. If you list Riipen as your employer for your ICT Ignite project and a recruitment office reaches out to Riipen to verify the validity of your CV, we will have to tell them you were not an employee of Riipen and this may nullify your application as invalid |
Committing to more than 1 ICT Ignite employer project.
| For ICT Ignite Plus and ICT Ignite Skills only - be mindful of the number of applications that you are submitting and make sure to cancel any pending applications when you’ve started on project
You should apply to up to 3 employer projects, and can only start 1. |
Any breach of the program terms and conditions | Read and understand the terms and conditions outlined below.
A breach of these conditions may result in immediate removal from the ICT Ignite program. Any misrepresentation of identity or eligibility will lead to suspension from the Riipen platform, and learners will not receive compensation for either completed projects or those currently in progress. |
Employers
Criteria for getting a strike | How to avoid getting a strike |
Ghosting/unresponsiveness
| Be sure to stay in touch throughout the project to fully share the project scope and ensure the work is on track. (Recommendation: respond to all communication within 72 hours.) |
Lack of commitment
| Once a learner has been accepted to a project, it is the responsibility of both the learner and the employer to stay in frequent contact. Any changes or delays in the project should be clearly communicated in advance. |
Not providing feedback on project submission | By providing feedback, you are helping the learner build their Riipen profile, as well as expediting the payment process.
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Taking on too many learners
| Be mindful of the number of learners you are accepting to work on your projects.
For ICT Ignite Plus and ICT Ignite Skills only - you should accept 2-4 learners per project.
For ICT Ignite Cyber - you will be matched with a team of 5 learners per project.
You are required to provide a minimum of 5 hours of mentorship to each learner - please ensure that you can manage all of the learners you are accepting. |
Letting applications expire
| For ICT Ignite Plus and ICT Ignite Skills only - learner applications should be responded to in 5 business days.
As the employer, you are able to approve or deny learner applications. Taking this action on the platform will help learners know if they should apply to other projects. Letting them expire will result in a strike. |
Not providing the minimum 5 hours of mentorship to each learner
| Mentorship is an important component of the program and gives the learners the chance to grow and complete the tasks assigned. |
Any breach of the program terms and conditions | Read and understand the terms and conditions outlined below.
Terms and Conditions
A breach of these conditions may result in immediate removal from the ICT Ignite program. Any misrepresentation of identity or eligibility will lead to suspension from the Riipen platform,
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Still have questions? Reach out to us via live-chat in the avocado found in the bottom right-hand corner of your screen or via email at ictignite@riipen.com.