Verifying your identity or other requirements as a learner.

Updated over a week ago

As a learner, when you join certain experiences, you may be required to provide verification of your identity, of your enrolment, or of any other information that the experience administrators deem as necessary.

Riipen has partnered with a third party provider, Persona, to complete the verification process. Persona is GDPR and CCPA compliant, ensuring safe PII storage. You can read more about this in Persona’s security page and their blog about safe PII storage.

How to

Complete a verification

  1. Depending on the used to join the experience or start projects within it, you will at some point be redirected to a screen which shows the verification needed, and whether or not you have completed them.

  2. Click on "Start verification" to start any of the verification needed. You will be redirected to a new website where you will complete your verification. Follow the prompts on screen.

  3. Once you have completed the verification steps, you will be redirected back to Riipen. If there are more verifications to be completed, you will again be shown a list of all necessary verification with the option to "Begin Next Verification".

Once all verifications are completed, you will be able to continue joining the experience or starting a project.

If you are unable to complete any verification, please contact Riipen support.

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