As a learner, when you join certain experiences, you may be required to provide verification of your identity, of your enrolment, or of any other information that the experience administrators deem as necessary.
Riipen has partnered with a third party provider, Persona, to complete the verification process. Persona is GDPR and CCPA compliant, ensuring safe PII storage. You can read more about this in Persona’s security page and their blog about safe PII storage.
How to
Complete a verification
Depending on the used to join the experience or start projects within it, you will at some point be redirected to a screen which shows the verification needed, and whether or not you have completed them.
Click on "Start verification" to start any of the verification needed. You will be redirected to a new website where you will complete your verification. Follow the prompts on screen.
Once you have completed the verification steps, you will be redirected back to Riipen. If there are more verifications to be completed, you will again be shown a list of all necessary verification with the option to "Begin Next Verification".
Once all verifications are completed, you will be able to continue joining the experience or starting a project.
If you are unable to complete any verification, please contact Riipen support.
FAQ
How does Riipen prioritize and safeguard user privacy?
Riipen respects your privacy and is committed to protecting it through our compliance and privacy policy. You can read more about this in the following articles:
What happens if I stop verification half way through?
If you leave the verification process at any point before you reach the end, you will be able to resume the verification where you left off at any time. Simply re-visit the experience page and go to your required verifications as normal and click "Resume" on the verification in question.