Verifying your identity or other requirements as a learner.

Arnaud Z avatar
Written by Arnaud Z
Updated over a week ago

As a learner, when you join particular experiences, you may be required to provide verification of your identity, of your enrolment, or of any other information that the experience administrators deem as necessary.

Completing verification

No matter which method is used to join an experience, if a verification is required, you will be redirected to a screen which shows the verifications needed, and whether or not you have completed them.

Before you start the verification process you will require the following documents to hand:

  • Your Social Insurance Number

  • Government issued photo-ID

  • A proof of enrolment letter confirming your enrolment in your recognized post-secondary institution. (If required for your Riipen program). These can typically be obtained via student services online.

If you have not yet completed all verifications, simply:

  1. Click the "Begin Next Verification" button to begin the verification

  2. You will be redirected to an external verification platform

  3. Follow the prompts on screen to complete your verification

All verification happens outside of Riipen with our partner Persona.

Once you have completed the verification steps, you will be redirected back to Riipen. If there are more verifications to be completed, you will again be shown a list of all necessary verification with the option to "Begin Next Verification".

Once all verification are completed, you will be able to complete your method of joining the experience.

If you are unable to complete any verification, please contact Riipen support.

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