Feedback

Providing and receiving feedback after project completion.

Updated over a week ago

After project completion, learners will be able to provide and receive feedback from the companies they collaborated with. The feedback a learner receives will appear on the learner’s Riipen profile.

Your Riipen profile is your virtual portfolio where prospective employers can view the projects you have complete, feedback you have received, and any skills or endorsements provided by employers.

Key benefits of providing and receiving feedback:

  • Showcase project experience on your Riipen and LinkedIn profiles.

  • Increase appeal to future employers by demonstrating experience in specific project categories.

You can always add the projects that you worked on and feedback you have received to your LinkedIn profile or directly to your resume / CV.

General

Feedback

At the end of a project, learners submit a final deliverable to the employer. Subsequently, the employer and the team are asked to assess their experience working together by providing feedback.

This feedback includes:

  • A public feedback comment.

  • An overall rating out of 5 stars.

  • An optional private feedback comment from the company.

  • Optional ratings out of 5 stars on various soft skills demonstrated by the receiving party.

    • For learners this is their professionalism, preparedness, responsiveness, and communication and creativity.

    • For employers this is their professionalism, preparedness, responsiveness, and communication.

You will not be able to view the feedback you received until you provide feedback. You can edit the feedback you have given within 10 days if the other party has not provided feedback to you yet.

Endorsements

When providing feedback to learners, employer can optionally choose to provide endorsements to any members of the team. These endorsements include:

  • A public comment

  • Any skills the learner demonstrated

These endorsements will show up on a learners individual profile alongside their team feedback for the project.

How to

Provide feedback

To provide feedback to a company at the end of a project, follow these steps:

  1. Navigate to your team for the project you want to provide feedback.

  2. Click on the “Feedback” tab.

  3. Click the “Give feedback” button.

  4. Next, you’ll be taken through a series of steps to provide feedback. Once you click submit, the feedback will appear under the same “Feedback” tab you started on.

You will also receive an email reminder to provide feedback when your team has completed the final submission.

Share feedback to LinkedIn

To add any feedback you receive to your LinkedIn profile, follow these steps:

  1. Navigate to your profile and click on the “Feedback” tab.

  2. Click on the feedback you wish to share.

  3. Click on the ‘Share’ icon in the top right corner.

  4. Once you click the 'Share' icon, your project details will automatically pre-fill in the ‘Add a license or certification’ section of your LinkedIn profile. From here, you will also be able to add any skills you used or improved during the project.

  5. Once you click save, the project you worked on will appear under the ‘Licenses & certifications’ section.

Reporting feedback

If you’ve received feedback that you think is inappropriate, inaccurate, or just have a general objection to, you can report the feedback for Riipen staff to review and assess with these steps:

  1. Navigate to your profile and click on the “Feedback” tab.

  2. Click on the feedback you wish to report.

  3. Click on the "Report this content" link

  4. Fill in the subsequent form and click "Submit"

Riipen staff will receive the feedback and assess possible next steps including editing or removing of the feedback.

Best practices

  • After you have received feedback, make sure it can be seen to the rest of the world. These suggestions will help you stand out from the crowd when applying for jobs in the future.

    • Share your Riipen profile

    • Add it to your LinkedIn profile

    • Add the project description and outcomes to your resume / CV

  • When providing feedback to companies:

    • Offer specific examples or instances to support your feedback. Vague comments may not be as useful for the employer.

    • Respect confidentiality and refrain from sharing sensitive information about individuals or the company.

    • If applicable, offer constructive suggestions for improvement alongside your feedback (you may choose to include this in the optional private feedback section).

    • Refer to Riipen’s feedback policy for more information on what feedback should and should not include.

Did this answer your question?