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Feedback

Receiving and providing feedback to educators after project completion.

Updated over 6 months ago

As an employer, you will be prompted to provide feedback to the experience administrators at the end of any matched project. After the end date, you will have 10 days to issue feedback to the experience administrators, and they will do the same, providing feedback to you. This is your chance to tell them how they interacted with you during the course of the project and matchmaking process.

Feedback is displayed publicly on the experience administrators profile pages so that they can build trust and demonstrate that they are good participants when it comes to running projects with learners.

General

Criteria

At the end of a project, the project and experience administrators are asked to assess their experience working together by providing feedback.

This feedback criteria when providing feedback to the employer is:

  • An overall rating out of 5 stars

  • A public feedback comment

  • A private feedback comment (optional)

  • A rating out of 5 stars for the specific skills of (optional):

    • Communication

    • Preparedness

    • Responsiveness

    • Professionalism

This feedback criteria receiving feedback from the employer is:

  • An overall rating out of 5 stars

  • A public feedback comment

  • A private feedback comment (optional)

  • A rating out of 5 stars for the specific skills of (optional):

    • Communication

    • Preparedness

    • Professionalism

    • Responsiveness

You will not be able to view the feedback you received until you provide feedback. You can edit the feedback you have given within 10 days if the other party has not provided feedback to you yet.

How to

Provide feedback

To provide feedback to the experience administrators after the end date of a project:

  1. Click on “Give feedback" the email notification you receive

or

  1. Navigate to the match

  2. Click on the "Feedback" tab

  3. Click "Give feedback"

  4. Fill in the feedback in the step by step process

  5. Click "Submit" on the final step

Share feedback to LinkedIn

To share the feedback you received to LinkedIn, follow these steps:

  1. Navigate to your profile and click on the “Feedback” tab.

  2. Click on the feedback you wish to share.

  3. Click on the ‘Share’ button in the top right corner.

  4. Select "Share on LinkedIn".

  5. Details about your feedback will then pre-fill on a LinkedIn post, where you can choose to edit or add to it before sharing.

Best practices

  • Provide specific examples or instances to support your feedback. Vague comments may not be as useful to the educator.

  • Include constructive suggestions for improvement alongside your feedback (you may choose to include this in the optional private feedback section).

  • Respect confidentiality and refrain from sharing sensitive information.

  • Provide feedback promptly after project completion.

  • Refer to Riipen’s feedback policy for more information on what feedback should and should not include.

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