At Riipen, your privacy and security are top priorities. To ensure a seamless and professional experience, all communication, project collaboration, and deliverables must be on the platform. This allows you to participate without sharing your personal contact details with other users, and ensures that your interactions are covered under our Terms of Service.
By communicating through Riipen on the platform or by responding directly to email notifications, you can maintain a clear, organized flow of information with all interaction tracked in one place. This allows for easier progress tracking, and lets Riipen review and provide any intervention required when requested.
Key Benefits
Streamlines project management: Keep everything organized and in one place.
Ensures compliance: All interactions are covered under Riipen’s Terms of Service.
Protects privacy: Avoid sharing personal contact details by communicating on Riipen.
Automated moderation: Messages sent on Riipen are automatically moderated and are flagged for any inappropriate conduct
General
Privacy
Riipen will never expose your email address or phone number to any other user. All communications sent will only display your user name, including when using Riipen messaging or any integration tools such as email or calendar events.
Moderation
All messages sent on Riipen are automatically moderated to detect potentially harmful content. This includes but is not limited to content including any form of:
Harassment
Sexuality
Hate
Illicit behaviour
Violence
If this content is detected, Riipen staff will be alerted and will intervene as necessary and protect the users involve as needed.
Best practices
Send messages through Riipen
Always use Riipen’s message center to communicate with other users. This ensures that all interactions are securely recorded and easily accessible. Riipen's messaging streamlines collaboration, helps track progress, helps resolve issues efficiently, and keeps communication professional.Reply via email
Reply to Riipen email notifications directly from your inbox to respond quickly and efficiently. By replying to a notification email, your response is automatically added to the corresponding Riipen conversation, saving time and keeping all communication centralized, organized, and secure.Avoid using personal contact information
Refrain from sharing personal details such as phone numbers, email addresses, or social media accounts outside the platform. Riipen’s messaging ensures that all interactions are safeguarded and compliant with the guidelines.Submit milestones and final deliverables directly on Riipen
Learners should submit all milestones and final deliverables on Riipen. This keeps all project-related documents organized, ensures easy review and feedback, and creates a clear, secure record of progress for all parties involved.