What will happen if someone breaches the Level UP Code of Conduct?
Each breach of the code of conduct as listed below is considered a strike. We believe in second chances. However, any individual who receives three “strikes” throughout their time will be removed from the program, and will not be able to participate in any future Level UP projects.
Students:
Criteria for getting a strike | How to avoid getting a strike |
Ghosting/unresponsiveness | Regularly communicate! |
Lack of commitment/incomplete work | Once a student has been accepted to a project, it is the responsibility of both the student and the employer to stay in frequent contact. Any changes or delays in the project should be clearly communicated in advance. |
Late submissions | Level UP projects should be completed within 2-8 weeks. Projects should be submitted on time, or the student and employer should reach out to the Level UP team a minimum of 5 days before the end date to request an extension. |
Lying or falsely reporting work complete | Keep track of your working hours using Riipen's worklog feature and the list of deliverables which has been agreed by the student and the employer. Include a project reflection in the description of submissions to showcase your approach to the work and what you have learned. |
Reference Riipen as an employer on your CV or LinkedIn profile. | See this guide of how to reference your project on your CV and LinkedIn profile. FYI if you list Riipen as your employer for your Level UP project and a recruitment office reaches out to Riipen to verify the validity of your CV, we will have to tell them you were not an employee of Riipen and this may nullify your application as invalid. |
Taking on more than 5 project per calendar year | Be mindful of the number of applications that you are submitting and make sure to cancel any pending applications when you’ve reached your 5 project limit. If you’ve accidentally been matched to more than 5, please reach out to our team right away so that we can remove the additional projects for you. If you have completed more than 5 projects, you will receive a strike, and will not be paid as per the 5 project limit rule. |
Any breach of the terms and conditions | Read and understand the terms and conditions. |
Employers:
Criteria for getting a strike | How to avoid getting a strike |
Ghosting/unresponsiveness | Regularly communicate! |
Lack of commitment | Once a student has been accepted to a project, it is the responsibility of both the student and the employer to stay in frequent contact. Any changes or delays in the project should be clearly communicated in advance. |
Not providing feedback on project submission | By providing feedback, you are helping the student build their Riipen profile, as well as expediting the payment process. |
Taking on too many students | Be mindful of the number of students you are accepting to work on your projects, as well as the number of students per team. You are required to provide a minimum of 5 hours of mentorship to each student - please ensure that you can manage all of the students you are accepting.
As an employer, you are allotted 20 learning experiences per calendar year. Read more about this in our FAQs. |
Letting applications expire | Student applications are active for 21 days. As the employer, you are able to approve or deny those applications. Taking this action on the platform will help students know if they should apply to other projects. Letting them expire will result in a strike. |
Not providing the minimum 5 hours of mentorship to each student | Mentorship is an important component of the program and gives the students the chance to grow and complete the tasks assigned. |
Any breach of the terms and conditions | Read and understand the terms and conditions. |
Still have questions? Feel free to reach out to our team via email (levelup@riipen.com)