What will happen if someone breaches the Level UP Code of Conduct?
Each breach of the code of conduct as listed below is considered a strike. We believe in second chances. However, any individual who receives three strikes throughout their time will be removed from the program, and will not be able to participate in any future Level UP project.
Students:
Criteria for getting a strike | How to avoid getting a strike |
Ghosting/unresponsiveness | Regularly communicate! Be sure to stay in touch throughout the project to fully understand the project scope and ensure the work is on track. (Recommendation: respond to all communication within 72 hours.) |
Lack of commitment/incomplete work | Once a student has been accepted to a project, it is the responsibility of both the student and the employer to stay in frequent contact. Any changes or delays in the project should be clearly communicated in advance. |
Late submissions | Level UP projects should be completed within 2-8 weeks. Projects should be submitted on time, or the learner should request a date change on the Riipen platform before the deadline to request an extension. Instructions on how learners can request a date change can be found here. |
Lying or falsely reporting work complete | Keep track of your working hours and the list of deliverables which has been agreed by the learner and the employer. You must use the work log on the Riipen platform. |
Reference Riipen as an employer on your CV or LinkedIn profile. | See this guide of how to reference your project on your CV and LinkedIn profile. If you list Riipen as your employer for your Level UP project and a recruitment office reaches out to Riipen to verify the validity of your CV, we will have to tell them you were not an employee of Riipen and this may nullify your application as invalid. |
Any breach of the terms and conditions | Read and understand the terms and conditions outlined for the program here. A breach of these conditions may result in immediate removal from the program. Any misrepresentation of identity or eligibility will lead to suspension from the Riipen platform, and learners will not receive compensation for either completed projects or those currently in progress. |
Employers:
Criteria for getting a strike | How to avoid getting a strike |
Ghosting/unresponsiveness | Be sure to stay in touch throughout the project to fully share the project scope and ensure the work is on track. (Recommendation: respond to all communication within 72 hours.) |
Lack of commitment | Once a learner team has been matched to a project, it is the responsibility of both the team and the employer to stay in frequent contact. Any changes or delays in the project should be clearly communicated in advance. Instructions on how employers can request a date change can be found here. |
Not providing feedback on project submission | By providing feedback, you are helping the student build their Riipen profile, as well as expediting the payment process. |
Taking on too many students | Be mindful of the number of students you are accepting to work on your projects. You are required to provide a minimum of 5 hours of mentorship to each student - please ensure that you can manage all of the students you are accepting.
Each company can match up to 2 projects per cycle. Each project can involve a maximum of 5 students. |
Not providing the minimum 5 hours of mentorship to each student | Mentorship is an important component of the program and gives the students the chance to grow and complete the tasks assigned. |
Any breach of the terms and conditions | Read and understand the terms and conditions outlined for the program here. A breach of these conditions may result in immediate removal from Level UP. Any misrepresentation of identity or eligibility will lead to suspension from the Riipen platform. |