If you are having an issue with Riipen and cannot determine a resolution on your own, you may need to contact Riipen support.
How to
Contact Riipen support
Before you contact Riipen support, gather the following information:
Your name
Your account's email address
Any links to specific pages you are having issues on
Once you have gathered the above information, contact support by:
Click the avocado widget in the bottom right corner of the Riipen website
Click "Send us a message"
Provide as much detail as you can, including the supporting evidence gathered above
Wait for a Riipen team member to respond
When contacting support, never send sensitive information such as payment information, ID documentation, etc.
