Easily manage your company balance, view transaction history, and manage payment methods through the billing dashboard. Whether you're making your first payment on Riipen or reviewing past transactions, the billing dashboard provides a centralized, secure, and transparent experience.
General
Balance
Riipen provides a company wallet, where your company can maintain a balance to use towards paid learner projects. The company wallet functionality allows the up-front deposit taken when you accept a learner application to then be used towards paying that learner. The ability to deposit funds manually allows companies the ability to set aside project funds in advance, but to still pay out to learners as deliverables are completed.
The Balance & transactions page of the Company Billing dashboard shows the current balance available to your company, and all transactions related to your company.
You can have balances in multiple currencies; these will each be listed separately.
Company wallet functionality is new in November 2025. Deposits taken prior to Nov 26, 2025 were held as security deposits and are not reflected in company wallets. Deposits from before this date are automatically refunded at the project end.
Transactions
Your balance is updated by deposits, withdrawals, and charges.
Deposits - Created either through using "Add funds" on this page to manually deposit funds for future usage, or taken automatically when accepting a learner's application on a paid project.
An "Incoming" balance indicates that your deposit was received but is still settling, a necessary step by our payment processor. Click the deposit transaction to see when settling funds will complete. Funds that are still incoming are not able to be paid out to learners.
Withdrawals - Through the Withdrawals tab of the billing dashboard, a company administrator with payments permission can link a payment account via Stripe to request a withdrawal of funds. Withdrawals are reviewed manually to prevent misuse.
Charges - Charges are incurred when invoices from learners are approved. If your company has an available balance, you will see a debit charge that reduces your balance, and pays that amount out to the learner. If your company does not have an available balance, you'll see a credit charge adding to the balance, then paying out that amount to the learner through a corresponding debit charge.
Payment methods
Riipen accepts all major credit cards, including Visa, MasterCard, and American Express. Employers can store multiple payment methods within their billing dashboard to maintain flexibility and ease of use.
Only your designated primary payment method is ever charged for payments. You may store as many payment methods as you like, but only non-primary payment methods can be deleted at any time. Your primary payment method can only be removed if your company is not actively engaged in a paid project.
Your payment method must have associated billing information; the country and postal card used for that card's billing address.
Invoices & payments
All monetary transactions are made up of invoices and payments. As a learner completes or finishes work on a project an invoice will be generated detailing what work was completed and the amount now owed for that work. From the invoice, payments will be made and processed according to the rules set by the experience. Your company may be required to pay all, some, or none of the invoice depending on these rules. If a payment from your company is required, it will be attached to the invoice and will be processed with your company's primary payment method after the invoice has been approved.
Currencies
Because Riipen is a global platform, you may end up working with learners who are operating with a different currency than you are use to. Invoices and payments will always be displayed with the applicable currency and any payment made from your company to a learner will also be made to that displayed currency.
If an experience shows $100 USD but you are paying from a CAD payment method, your CAD will be converted to USD at the time of the transaction. Always be aware of the currency conversions so you do not end up with an unexpected bill.
How to
View your company's balance
Click "Billing" under the "Company" group in the main navigation menu
View the balance for each currency your company has added funds in, under the main page, "Billing & transactions"
Add funds
Click "Billing" under the "Company" group in the main navigation menu
Select "Add funds" under the main page "Billing & transactions."
Select the amount, currency, and payment method you wish to use to add funds.
Click Submit.
View when incoming funds will be available
Click "Billing" under the "Company" group in the main navigation menu
Under the transactions list in the main page (Billing & transactions), filter for the Transaction type "Deposit," then for the state "Processing."
Select any deposit from the transactions list that is processing.
The "Expected at" field on this page will indicate the date on which the deposited funds should be available, by end of day.
Request a withdrawal
Click "Billing" under the "Company" group in the main navigation menu
Select "Withdrawals" from the billing dashboard menu.
Link a bank account for your company, or verify the details of the account already linked.
Select the button "New"
Indicate the currency and the amount you wish to withdraw.
Click Submit.
Your withdrawal request will be reviewed and answered by the team within 2 business days.
Note that funds that are still settling cannot be withdrawn. Funds that were taken as a deposit for a learner's project cannot be withdrawn unless the engagement with that learner is cancelled.
View all payments
To view all payments your company has paid to learners:
Click "Billing" under the "Company" group in the main navigation menu
Under the transactions list in the main page (Billing & transactions), filter for the Transaction type "Charge."
View a payment
To view the details of any particular payment your company has paid:
Click "Billing" under the "Company" group in the main navigation menu
Under the transactions list in the main page (Billing & transactions), filter for the Transaction type "Charge."
Click on the charge you wish to view the details of
View all invoices
To view all invoices your company has had a payment for:
Click "Billing" under the "Company" group in the main navigation menu
Click the "Invoices" tab
View an invoice
To view the details of any particular invoice your company has had a payment for:
Click "Billing" under the "Company" group in the main navigation menu
Click the "Invoices" tab
Click on the invoice you wish to view the details of
Add a payment method
To add a payment method to your company:
Click "Billing" under the "Company" group in the main navigation menu
Click the "Payment methods" tab
Click "Add payment method" and follow the directions on screen
When adding a payment method, you will be asked to select a "Presentment currency". This is the currency you will want to make payments from. Because Riipen is a global platform, our payment method options differ depending on your currency, so depending on what currency you are operating from, different payment methods will be available to you.
Change primary payment method
If your company has multiple payment methods, you can set a primary payment method that will be used on all future transactions with these steps:
Click "Billing" under the "Company" group in the main navigation menu
Click the "Payment methods" tab
Click on the star icon next to the payment method you want to make the primary payment method
Remove a payment method
To remove a payment method to your company:
Click "Billing" under the "Company" group in the main navigation menu
Click the "Payment methods" tab
Click the trash icon next to the payment method you want to delete
You can only delete your primary payment method if you are not actively engaged with learners on a paid project.
Update billing address
For billing and tax purposes you will always need to have a valid billing address on your company to engage with paid projects. To set or update your billing address:
Click "Billing" under the "Company" group in the main navigation menu
Click the "Payment methods" tab
Fill in the billing address form and click "Save"