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Announcements

Posting announcements to participants within your experience

As an administrator of an experience, you can post announcements to your experience to notify learners and / or employers with any information as your experience goes on such as updates about where learners should be in all projects, updates for employers with reminders on what they should be expecting next, etc.

How to

Create an announcement

To create an announcement, follow these steps:

  1. Navigate to your experience

  2. Click on the "Announcement" tab

  3. Click the "Add announcement" button

  4. Write your announcement and select your audience

  5. Click "Submit".

Your announcement is now live and your audience will be notified about it.

Edit an announcement

You can edit an announcement at any time with the following steps:

  1. Navigate to your experience

  2. Click on the "Announcement" tab

  3. Click on the "View announcement" link on the post you wish to edit

  4. Click the "Edit" button

  5. Edit your post

  6. Click "Save".

Note that your audience will not be notified during the editing process so you can make as many edit as you'd like without spamming anyone.

Delete a post

If you want to delete a post you can follow these steps.

  1. Navigate to your experience

  2. Click on the "Announcement" tab

  3. Click on the "View announcement" link on the announcement you wish to edit

  4. Click the "Delete" button

Note that if you delete a post, your audience may have already received emails linking to the post which will now lead them to an error page once the post is deleted.

Send an announcement to specific recipients

In addition to sending announcements to all learners or all employers, you can send an announcement to a specific subset of recipients — such as selected teams, individual learners, or specific matches. Segmented sending must be started from the audience directly, not from the Announcements tab.

To send an announcement to specific teams:

  1. Navigate to your experience.

  2. Click on the "Teams Tracker" tab.

  3. Use the advanced filters to select the teams you want to reach.

  4. Click "Send announcement" and complete the form.

  5. Click "Submit."

To send an announcement to specific learners:

  1. Navigate to your experience.

  2. Click on the "Members" tab.

  3. Select the individual learners you want to reach.

  4. Click "Send announcement" and complete the form.

  5. Click "Submit."

To send an announcement to specific employers by match:

  1. Navigate to your experience.

  2. Click on the "Projects" tab.

  3. Select the individual matches you want to reach.

  4. Click "Send announcement" and complete the form.

  5. Click "Submit."

Recipients will find the announcement in the Announcements tab on the experience page, with an unread badge when new content has arrived since their last visit. Each announcement card shows a label indicating who it was sent to. Users added as recipients after an announcement was sent will still see it in the tab, but will not receive a retroactive email or activity notification.

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